Description:
A pre-course interview is required for this course, please contact 0161 253 5772 to arrange.
This course has been designed to enable you to explore, develop knowledge, skills, and confidence regarding business administration, which may lead to voluntary/paid employment.
By the end of this course, you will be able to:
Handle telephone calls from customers.
Behave professionally in an office environment.
Create business documents.
Use office equipment.
Write for different purposes in the workplace.
Communicate effectively.
Syllabus
The syllabus for this course follows the Open Awards Level 1 framework, ensuring a structured and comprehensive learning experience.
Creating Business Documents R/615/8145
Understanding the Office Environments Y/615/8440
Credits Making and Receiving Calls Y/615/8437
Exploring Opportunities in Business Administration F/618/3154
Course information sheet